Shipping Policy
A legal disclaimer
At RAXIE, all products are made using a print-on-demand model. This means each item is produced only after you place an order.
1. Order Processing Time
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All orders are processed within 2–7 business days
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Products are custom-made and fulfilled by Printful
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Processing time does not include shipping time
You ordered something made just for you. That takes a moment.
2. Shipping Time
Shipping times depend on your location and carrier.
Estimated delivery times:
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USA: 3–7 business days
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Europe: 5–10 business days
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International: 7–20 business days
These are estimates, not promises carved into stone.
3. Shipping Costs
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Shipping fees are calculated at checkout
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Costs vary based on location, product type, and quantity
No hidden surprises. What you see at checkout is what you pay.
4. Order Tracking
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Once your order ships, you’ll receive a tracking number by email
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Tracking updates may take 24–48 hours to appear
Carriers move at their own pace. We don’t control them. We wish we did.
5. Customs & Import Taxes
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International orders may be subject to customs fees or import taxes
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These charges are the customer’s responsibility
Governments love paperwork. This is not our idea.
6. Delays
Shipping delays can occur due to:
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High order volume
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Customs processing
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Carrier issues
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Weather or global events
We’ll help if something goes wrong, but we can’t teleport packages.
7. Incorrect Address
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Please ensure your shipping address is correct
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We are not responsible for orders shipped to incorrect addresses provided by the customer
Typos hurt everyone.
8. Lost or Damaged Packages
If your order arrives damaged or gets lost in transit:
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Contact us within 7 days of delivery
We’ll take care of it.